At the headquarters of the Bijenkorf, our digital department is our youngest and fastest growing department. A passionate, multinational group of over 150 professionals work together on the continuous growth and improvement of our digital platform. Because of the positive growth and challenging developments we are looking for new colleagues to join the team. We work in an Agile environment where our key stakeholders are our customers.
This is a Service Delivery Engineer position within a strong, technical and high profile team. As a Service Delivery Engineer you further improve and professionalize our digital IT service delivery processes.
In case of incidents you keep the overview, structure communication and inform stakeholder on progress. You are also managing the 3rd party service level agreements by ensuring that all services are delivered according to contractual commitments.
Since this is a new role you will get the opportunity to shape the role and structure the service delivery in the best way possible. All in line with your vision on IT service delivery.
De Bijenkorf’s technology team is a fast growing team. Spread over 10 multidisciplinary squads, engineers continuously deliver software of high quality for our webshops, mobile apps and omnichannel applications. In addition, we work with a near shore team of developers and a select group of partners to deliver software in an Agile way. Several suppliers deliver a key piece of SaaS software tightly integrated with our online environment. Our software runs in the Google Compute Cloud
The Service Center of de Bijenkorf is located in the Oliphant building on the Haaksbergweg in Amsterdam-Zuidoost. More than 400 enthusiastic colleagues work here, which brings a wide variety of specializations together, all geared towards delivering a complete service to our affiliates.
The Bijenkorf has seven 'Corporate Values' which form an important part of the DNA of our employees:
These values form an important part in every job interview for all the job vacancies within our organization.
Solliciteer nu als jij interesse hebt in deze vacature!