CRO Specialist E-commerce in Amsterdam - Servicekantoor

As a CRO Specialist you initiate and research new assets and functionalities to improve the customer journey for web and app.

About the position of CRO Specialist

You are a real data-driven experienced CRO Specialist and you have experience with UX and content. You initiate and research new assets and functionalities to improve the customer journey for web and app. You have a holistic view with a keen eye for detail. You are part of the CRO team and you work closely with Conversion specialists, CRO specialists, UX & UI, Product owners and the Content team. Your hypotheses are customer focused and always aim to improve the customer journey. Within this role you take into account the customer needs, the commercial focus, company themes, and the Bijenkorf style guide.

Your main tasks and responsibilities

  • Responsible for optimizing the customer journey of deBijenkorf.nl by improving onsite assets;
  • Pro-actively developing business cases with a strong focus on improving the customer journey or a product category;
  • Improving landing pages for all channels by continuously testing new hypotheses and developing new assets that better serve the customer of de Bijenkorf;
  • Managing different stakeholders from different fields. In addition, you have a facilitating role in complex issues related to conversion optimization;
  • Working closely with the UX Manager and Product Owners;
  • Working closely together with SEO and SEA Marketeers to optimize high traffic, low converting pages.

How you complete our team

  • Fluent in English both written and spoken, fluency in Dutch is a big plus;
  • A Bachelor/Master degree in a relevant domain;
  • 2-4 years of relevant e-commerce experience;
  • Commercially focused;
  • Data-driven;
  • Excellent analytical skills;
  • Excellent stakeholder management skills;
  • Experienced with web analytics tools such as Google Analytics;
  • Knowledge of merchandising tooling such as Fredhopper, AEM, etc. is a plus;
  • Experience with Sitespect or other ab-testing tooling is a plus;
  • Strong experience with digital environments and usability;
  • Strong knowledge of latest online technologies, industry and competitive landscape.

About the Service Center

The Service Center of de Bijenkorf islocated in the Oliphant building on the Haaksbergweg in Amsterdam-Zuidoost. More than 400 enthusiastic colleagues work here, which brings a wide variety of specialisations together, all geared towards delivering a complete service to our affiliates.

Our Values

The Bijenkorf has seven values which form an important part of the DNA of our employees:

  • Passion for customers
  • Continuous innovative
  • Taking responsibility
  • Working together
  • Be open to change
  • Respect every individual
  • Sustainability

These values form an important part in every job interview for all the job vacancies within our organisation.

 

 

Stap 1
CV + Motivatie uploaden
Stap 2
Kennismakings- gesprek
Stap 3
Case assignment
Stap 4
Assessment & 2de gesprek
Stap 5
Voorwaarden- gesprek

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